Stop Letting Good Opportunities Fall Through the Cracks.
You’re already earning leads, calls, estimates, and customers. We help you find the gaps, improve the follow-up, and get more value from every opportunity.
Lead
FOLLOW-UP
OPPORTUNITY
FOLLOW-UP
Customer
REVIEWS + REFERRALS
Review / Referral
REACTIVATION
Repeat Business
You’re already earning leads and customers. We help you find the gaps and get more value from every opportunity.
You’ve Heard the Pitch Before.
Business owners are constantly being pitched more leads, more marketing, and more software. We take a different approach. Before recommending anything, we take the time to understand your business, what you already have in place, and where opportunities may be getting lost.
DIAGNOSE
We learn how your business works, how customers move through it, what tools you already use, and where the gaps are.
PROPOSE
We identify what actually needs to change and recommend a solution built around your business.
IMPLEMENT OR RECOMMEND
If we’re the right fit, we help build it. If we’re not, we point you toward the best next step.
Success looks different for every business. Sometimes the right solution is building something new. Sometimes it’s improving what you already have. And sometimes, you just need an honest recommendation on the best next move.
No one-size-fits-all package. No unnecessary software. Just what makes sense for your business.
More leads. More marketing. More software.
We start with what you already have.
No one-size-fits-all package.
Just what makes sense for your business.
Where Are Opportunities Getting
Getting the lead is only the beginning. We look at what happens before, during, and after the sale to find the gaps that may be costing you opportunities, customers, and future business.
01
CAPTURE
Make sure every opportunity has somewhere to go.
We look at how calls, inquiries, leads, and customer information enter your business and what happens next.
Calls • Forms • Inquiries • Data
Make sure every opportunity has somewhere to go.
Calls • Forms • Inquiries • Data
Lost?
02
CONVERT
Build follow-up into the process.
We look at what happens between the first inquiry and the sale, including response time, estimates, follow-up, and opportunities that go quiet.
Response • Estimates • Follow-Up • Lost Opportunities
Build follow-up into the process.
Responses • Estimates • Follow-Up • Lost Opportunities
Make sure every opportunity has somewhere to go.
01
CAPTURE
03
COMPOUND
Keep creating value after the first sale.
We look at what happens after someone becomes a customer and how that relationship can create more value over time.
Reviews • Referrals • Repeat Business • Reactivation
Create more value after the first sale.
Reviews • Referrals • Repeat Business • Reactivation
Where Are Opportunities Getting Lost?
01
CAPTURE
Make sure every opportunity has somewhere to go.
We look at how calls, inquiries, leads, and customer information enter your business and what happens next.
Calls • Forms • Inquiries • Data
02
CONVERT
Build follow-up into the process.
Responses • Estimates • Follow-Up
01
CAPTURE
Make sure every opportunity has somewhere to go.
We look at how calls, inquiries, leads, and customer information enter your business and what happens next.
Calls • Forms • Inquiries • Data
03
COMPOUND
Create more value after the first sale.
Reviews • Referrals • Repeat Business
Small Gaps Can Add Up.
You don’t have to lose every opportunity for it to become expensive. A missed call here, an estimate that never gets followed up there, or a past customer who never hears from you again can add up over time.
Example Monthly Opportunity Value
$12,500
MISSED CALL
-$1,200
QUOTE NOT FOLLOWED UP
-$2,400
PAST CUSTOMER NEVER RECONTACTED
-$800
MISSED OPPORTUNITY
-$4,400
The numbers will look different for every business. Our job is to find the gaps, understand what they may be costing you, and determine what’s worth fixing.
Illustrative example only. Not a projection or guarantee of results.
REMAINING OPPORTUNITY
$8,100
What We Can Bring to the Table
Every business has different gaps. Depending on what we find, here are some of the areas where we can help.
01
MARKETING STRATEGY
Another perspective on where you're going and what's getting in the way.
MARKETING STRATEGY
Figure out what's working, what's missing, and what makes sense next.
02
CUSTOMER JOURNEY
How leads, estimates, customers, reviews, referrals, and repeat business connect.
03
SYSTEMS + AUTOMATION
CRM, follow-up, integrations, and processes that support the way your business actually operates.
04
BRAND + DIGITAL
Website, positioning, messaging, analytics, and the places customers experience your business.
05
CREATIVE
Photo, video, design, and content when the strategy calls for it.
04
06
MARKETING SUPPORT
An extension of your team when you need someone helping drive the work forward.
05
You may need one of these. You may need several. You may already have some of them handled.
That's what we figure out first.
You may need one of these.
You may need several.
You may already have some handled.
01
MARKETING STRATEGY
Another perspective on where you're going and what's getting in the way.
OPERATING SYSTEMS
Follow-up, customer journey, CRM, automation, and integrations.
02
01
MARKETING STRATEGY
Another perspective on where you're going and what's getting in the way.
MARKETING SUPPORT
Creative and marketing help when the strategy calls for it.
03
WHAT DOES WORKING TOGETHER COST?
Every business needs something different. We figure out what’s worth fixing first, then recommend the level of support that makes sense.
FOCUSED SYSTEMS
Starting at $250/month
For businesses that need help in a specific area, such as lead and estimate follow-up, reviews and referrals, or reconnecting with past customers.
SETUP + IMPLEMENTATION
Starting at $1,000
We get everything built and ready to work for your business. That includes understanding your current process, organizing what you already have, configuring the right tools and workflows, connecting what needs to work together, testing everything, and getting it ready to run.
We build, connect, test, and prepare everything needed to get your system running.
INITIAL SETUP + IMPLEMENTATION
NEED MORE SUPPORT?
Larger projects and ongoing marketing support are scoped based on what your business needs.
We’ll tell you what we think is worth fixing before asking you to spend money fixing it.
WHAT DOES WORKING
TOGETHER COST?
Featured Case: Window Boise
From disconnected marketing to a foundation built for growth.
When we first sat down with Window Boise, we started by understanding where the business was, where they wanted to go, and what might be holding them back. With much of their business historically coming through subcontract work, we're helping build the foundation for stronger direct residential growth.
FOUND & FIXED
CENTRALIZED
REBUILT
REBRANDED
Uncovered gaps across the website, customer journey, and analytics.
Centralized existing customer contacts into one usable system.
Updated the website to better serve direct residential customers
Refined Window Boise’s brand, messaging, and positioning.
PARTNERED
Became the marketing team guiding strategy, messaging, and execution.
"Honestly, the team over at 3rd Elmnt has taken a lot off my plate. They came in, figured out what we had going on, found some stuff that needed fixed, and just started helping me get things in order. I don’t have to know all the marketing stuff. I can run my business and know I’ve got somebody helping me with that side of it."